Terms & Conditions
All trademarks, service marks, trade names and photography are the property of Biancamakris.com. No use of these may be made without the prior written consent from Biancamakris.com. The logo, designs, advertisements, and photographic images described or displayed on the site are the intellectual property of Biancamakris.com and may not be used without permission.
If the item is not received and sent back to us by the postal service company you will be charged the actual shipping fee. The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.
By using this site, you assume full necessary servicing or repairs of any equipment you use in connection with your use of this site, and that Biancamakris.com shall not be liable for any damages of any kind related to your use of this site.
We continuously make efforts to improve our customer service and service efficiency. Any suggestions, feedback, ideas or communication you provide us will help us get achieve this goal. Consequently, if you are on our mailing list, we may send you optional surveys, contests or promotions. However all the non personal information collected will be the property of biancamakris.com.
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy at any time. If our information practices change in the future, we will notify you by posting the policy changes on our website.
In this policy, the words “we”, “our”, “us” and “website” refer to Biancamakris.com. Personal information provided to biancamakris.com will remain confidential and will not be disclosed to any outside organisation without prior consent of the customer unless required by law or if the terms and conditions stated on this page are violated. Anonymous tracking of interaction may be shared with our third party partners. We may also use your contact information to contact you about new products, events or special promotions.
If you wish not to receive such communications, you may remove yourself from our list by sending an e-mail to sales (at) biancamakris (dot) com. You may also remove yourself from the mailing list by clicking on the unsubscribe link that is present in all promotional emails that we send to our customers.
Delivery & Returns
SHIPPING COST DELIVERY TIME
Courrier Service (local office delivery)
1-2 working days if item in stock
Standard International Mail Service
7-9 working days
Standard International Mail Service
7-14 working days
We accept returns and and we also refund the money.
You can return any products purchased from biancamakris.com within a period of 14 days beginning at the reception of the parcel. If 14 days have gone by since you received your parcel, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales (at) biancamakris (dot) com.
To return or exchange your product, you should mail it:
Bianca Makris Creative Mind
PO Box 50234, Limassol 3062, Cyprus
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.